Dallas Memory International's Commitment to Privacy

Dallas Memory International believes that consumers can make informed decisions about disclosing personal information only after fully understanding how it collects, maintains and uses such information. This is why Dallas Memory International wants you to know what its privacy policy and practices are. Dallas Memory International understands that you may be concerned about the privacy of your personal information, and recognizes the importance of strong protections and appropriate management of any information you choose to share with Dallas Memory International. That is why Dallas Memory International is strongly committed to maintaining your personal information as strictly confidential according to the highest standards of privacy protection. Furthermore, to demonstrate our commitment to safeguarding your privacy, we guarantee that you have full control over the uses of your personal information.

The Federal Trade Commission (FTC) established Fair On-line Information Practices that represent the closest thing to an industry regulatory standard for privacy practices. The FTC defines fair information practice as

1. Providing full disclosure about what information is collected and how it is used.
2. Giving consumers a choice about how their personal information is used.
3. Providing consumers access to their personal information.
4. Securing all obtained information to ensure it is kept strictly private.
5. Establishing redress procedures that allow consumers to resolve problems that may arise with the company's handling of private information.

Identifying and Contact Information

From time to time, users may be asked to provide certain Identifying and Contact Information, such as name, e-mail address, mailing address, telephone number, user name, and demographic information. This information is used to verify identity, determine eligibility for special programs or services we may offer and complete transactions. At times it will be necessary to use Contact Information to communicate with users concerning administrative matters, responding to user requests and notifying users of the status of their transactions. However, we will not disclose Identifying and Contact Information to third parties without prior consent, except as required by law.

Order Information

We request information from users on our order form. A user must provide contact information such as name, email, address and phone number and financial information such as credit card number and expiration date. All financial information collected on our site will remain absolutely confidential and will never be disclosed to any non-affiliated companies except as required by law. Financial information includes information such as credit card numbers. We may store such information on our secure servers to expedite processing of certain services and products we provide to you. We may use your contact information to notify you of important product updates or promotional opportunities - if you have chosen to receive such offers.

Third Party Intermediaries

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Cookies

A"Cookie"is a small piece of information that our Web sites may provide to a user's browser while they are at our site. Registered users on Dallasmemory.com will receive a cookie when they login. This cookie is maintained by their browser and contains their unique identifier. This cookie is also used to authenticate their identity and provide access to areas of our Web site that are limited to registered users. The cookie is tied to the user's account id. Only Dallas Memory International knows what personal information matches the account id number. There is no way any personally identifiable information could be directly extracted from our cookie.

Communications from the Site

Special Offers and Updates
A monthly newsletter is sent out containing information on products, services, and special deals. Out of respect for our users privacy we provide a self-service opt-out of these communications.

Security Information

This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. Dallas Memory International account information is password-protected so that only the registered owner of an account will have access to their personal information. Account information may be updated by entering a user name and password to gain access to the account. We strongly recommend that users do not share their user name and password with anyone. Dallas Memory International will never ask a user for their user name or password via unsolicited phone call or e-mail. Security is of utmost importance to Dallas Memory International and we use the latest SSL technology to protect confidential information. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected computers. Furthermore, All employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected.

Correcting/Updating/Deleting/Deactivating Personal Information

We provide the opportunity to update or correct the contact information provided to us. Users can update their information at any time by logging into their secure account.